Terms of service
Welcome to MuC Store. Throughout these Terms, the terms “we”, “us” and “our” refer to MuC Store.
MuC Store operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated premium shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
By visiting, accessing or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not access or use our Services.
1. Eligibility & Account Responsibility
By using our Services, you confirm that you are at least 18 years old or accessing the Services under the supervision of a parent or legal guardian.
You agree to provide accurate, current and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
MuC Store reserves the right to suspend or terminate accounts that provide false information or violate these Terms.
2. Product Information
We make every effort to display our jewelry pieces as accurately as possible. However:
Colors and appearance may vary depending on your device settings.
All product descriptions are subject to change without notice.
We reserve the right to discontinue products at any time.
We may limit quantities per customer or order.
MuC Store does not guarantee that product images will appear exactly as shown on your screen.
3. Orders & Acceptance
When you place an order, you are making an offer to purchase.
All orders are subject to acceptance and availability. We reserve the right to:
Refuse or cancel any order at our discretion
Limit quantities purchased
Correct pricing or listing errors
Orders are only confirmed once payment has been successfully processed and you receive an order confirmation.
Once an order has been accepted, cancellation may not be possible.
4. Pricing & Payments
All prices are listed in Kenyan Shillings (KES) unless otherwise stated.
Prices are subject to change without notice. The price charged will be the price displayed at the time of checkout.
You agree that:
All payment details provided are accurate and authorized.
You are responsible for all applicable delivery charges.
Charges will be honored by your payment provider.
MuC Store reserves the right to correct pricing errors even after an order has been placed.
5. Shipping & Delivery
Delivery timelines provided are estimates and not guarantees.
MuC Store is not responsible for delays caused by:
Courier services
Weather conditions
Public holidays
Events beyond our control
Risk of loss passes to you once the item has been handed over to the delivery carrier.
6. Returns & Refunds
All purchases are subject to our official Returns & Refund Policy, available on our website.
We do not accept returns on earrings (for hygiene reasons), sale items, custom pieces, or gift cards.
7. Intellectual Property
All content on this website, including but not limited to:
Logos
Product names
Images
Graphics
Designs
Text
Branding elements
is the exclusive property of MuC Store and is protected by intellectual property laws.
You may not reproduce, copy, distribute, modify or exploit any content without our prior written consent.
8. Third-Party Services
Our website is hosted by Shopify. While Shopify provides the technical platform, all purchases are made directly with MuC Store.
We are not responsible for third-party websites linked on our site. Accessing third-party links is done at your own risk.
9. User Conduct
You agree not to:
Use the Services for unlawful purposes
Violate any applicable laws in Kenya
Transmit viruses or malicious code
Attempt to interfere with website security
Misrepresent your identity
We reserve the right to suspend or terminate access if these Terms are violated.
10. Disclaimer of Warranties
All products and Services are provided “as is” and “as available.”
To the fullest extent permitted by law, MuC Store disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free access to our website.
11. Limitation of Liability
To the maximum extent permitted under Kenyan law, MuC Store shall not be liable for:
Indirect or consequential damages
Loss of profits
Loss of data
Delays or delivery issues caused by third parties
Our liability shall not exceed the total amount paid for the purchased product.
12. Indemnification
You agree to indemnify and hold harmless MuC Store and its affiliates from any claims, damages or losses resulting from:
Your breach of these Terms
Your violation of applicable laws
Your misuse of the Services
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kenya.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our Services following any changes constitutes acceptance of those changes.
15. Contact Information
For any questions regarding these Terms, please contact us at:
📧 mucstoreofficial@gmail.com